Contact Us

Have a question, concern, or feedback? We're here to help. Reach out to our team and we'll get back to you as soon as possible.

Email Support

For general inquiries, technical issues, or feedback about our tools.

support@catfishfinder.org

Response Time

We aim to respond to all inquiries within 24-48 hours during business days.

Mon – Fri, 9 AM – 6 PM EST

Frequently Asked Questions

Find quick answers to the most common questions about CatfishFinder.

Is CatfishFinder really free to use?

Yes. Our initial catfish check and risk assessment are completely free. We provide a preliminary scan that analyzes basic identity signals. For a comprehensive background report with full details, we may connect you with a trusted partner service that charges a fee.

Can the person I search find out I looked them up?

No. All searches on CatfishFinder are 100% confidential. We do not notify anyone when a search is performed, and we don't store your search queries. Your privacy is fully protected.

How accurate are the results?

Our AI engine cross-references 150+ databases to provide the most accurate assessment possible. However, results are informational and should not be considered definitive proof. We recommend using our results as one data point in your overall evaluation of someone's identity.

What should I do if I think I'm being catfished?

Start by running a check on our tool. If the results raise concerns, stop sending any money or personal information. You can report romance scams to the FTC at ReportFraud.ftc.gov, the FBI's IC3 at ic3.gov, or contact your local law enforcement.

Can I remove my information from CatfishFinder?

CatfishFinder aggregates information from public sources in real time and does not maintain its own database of personal records. If you'd like to remove your information from public records databases, we recommend contacting those sources directly. For any privacy concerns, email us at support@catfishfinder.org.

Is CatfishFinder a consumer reporting agency?

No. CatfishFinder is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). Our service is for informational purposes only and should not be used for employment screening, tenant screening, credit decisions, or any purpose covered by the FCRA.

Still Have Questions?

If you can't find the answer you're looking for, don't hesitate to reach out. Our team is happy to help.

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